Customer Care
Contact Us
We're here to help with any questions about products, orders, or styling.
01
Send Us a Message
02
Get In Touch
- General
- hello@nowiht.com
- Orders
- support@nowiht.com
- Returns
- return@nowiht.com
Our Offices
TR
Turkey Headquarters
Bahçeşehir 1. Kısım Mah. Fırat Cad.
6. Bölge Vaditepe Sitesi D02 Blok No: 53H İç Kapı No: 5
34488 Başakşehir/İstanbul
Turkey
US
US Office
30 N Gould St
Suite 21973
Sheridan, WY 82801
United States
EU
Europe Headquarters
KBK International GmbH
Mommsenstraße 73
10629 Berlin
Germany
Response Time
Within 24 hours on business days
Company Details
- Brand
- NOWIHT
- Company name
- THE Q TEKSTİL TASARIM SANAYİ VE DIŞ TİCARET LİMİTED ŞİRKETİ
- MERSIS no
- 0843088300000001
- Trade registry
- İstanbul Ticaret Sicili Müdürlüğü, registration no 1045265
- Tax office and tax number
- Başakşehir Vergi Dairesi / 8430883000
- Registered address
- Bahçeşehir 1. Kısım Mah. Fırat Cad., 6. Bölge Vaditepe Sitesi D02 Blok No: 53H İç Kapı No: 5
34488 Başakşehir/İstanbul, Türkiye - Registered e-mail (KEP)
- theqtekstiltasarim@hs05.kep.tr
- hello@nowiht.com
- Phone
- 0540 848 48 34
- Chamber of commerce
- İstanbul Ticaret Odası. Its professional rules are available on the chamber's website: ito.org.tr
- Privacy rules
- Privacy Policy
03
Frequently Asked Questions
You can reach our customer support team via email at hello@nowiht.com or through the contact form on this page. Our team is available to assist you with any inquiries.
We typically respond to emails within 24 hours.
Please include your order number, full name, email address used for the order, and a detailed description of your inquiry. This helps us assist you more efficiently.
Once your order ships you receive a tracking number by email. You can also see the status in your account under Order History, or on our order tracking page.
Yes, as long as the order has not been handed to the carrier. Email hello@nowiht.com with your order number as soon as possible. Once shipped, changes depend on the carrier.
You can return items within 30 days of delivery, unworn, unwashed and with all tags attached. Exchanges are possible within the same period, email hello@nowiht.com with your order number and the size or colour you would like instead.
Yes, we ship to most countries. Rates, delivery times and whether duties are included depend on the destination and are shown at checkout and on our Shipping page.
Support is available every day from 06.00 to 24.00 in your own local time. Messages sent outside these hours are answered as soon as we open.