Müşteri Hizmetleri
İletişim
Ürünler, siparişler veya stil hakkındaki her sorunuzda yardıma hazırız.
01
Bize Mesaj Gönderin
02
Bize Ulaşın
E-posta
WhatsApp Live Support
Tap to start a conversation
Ofislerimiz
TR
Turkey Headquarters
Bahçeşehir 1. Kısım Mah.
Başakşehir/İstanbul 34488
Turkey
US
US Office
30 N Gould St
Sheridan, WY 82801
United States
EU
Europe Headquarters
KBK International GmbH
Mommsenstraße 73
10629 Berlin
Germany
Yanıt Süresi
İş günlerinde 24 saat içinde
03
Sık Sorulan Sorular
You can reach our customer support team via email at hello@nowiht.com or through the WhatsApp button on our contact page. Our team is available to assist you with any inquiries.
We typically respond to emails within 24 hours during business days. For urgent matters, we recommend using our WhatsApp support for immediate assistance.
Yes — simply tap the WhatsApp button on our contact page to start a conversation directly with our support team.
Please include your order number, full name, email address used for the order, and a detailed description of your inquiry. This helps us assist you more efficiently.
You can track your order by logging into your account and visiting the 'My Orders' section, or email myorder@nowiht.com with your order number for tracking information.
We offer support via email and WhatsApp. Our WhatsApp service provides quick responses similar to live chat — just tap the WhatsApp button on our contact page to start.
Order modifications depend on the processing stage. Contact us immediately at hello@nowiht.com or via WhatsApp. If your order hasn't shipped, we'll do our best to accommodate your request.
We accept returns within 30 days of delivery for unworn, unwashed items with original tags. Contact return@nowiht.com to initiate a return. For detailed policy information, please visit our Returns & Refunds page.
Yes, we ship internationally to most countries. Shipping costs and delivery times vary by location. You can view shipping options at checkout or contact us for specific country inquiries.
Our support team is available Monday through Friday, 9:00 AM - 6:00 PM (EST). WhatsApp messages outside business hours will be responded to on the next business day.
